Responsible Play Starts With Clear Control

We want your time with us to feel entertaining, informed, and fully under your control. At avant casino, responsible gambling is not hidden in fine print or treated as an afterthought. We build clear tools into the account journey, surface support options inside your dashboard, and respect firm boundaries the moment you set them.

Our commitment is simple:

• We promote play as entertainment, not as a way to make money.
• We surface limit-setting tools during signup and inside the cashier, so you can act early rather than later.
• We provide clear access to cool-off, time-out, self-exclusion, and account closure options.
• We honor self-exclusion across our platform immediately and permanently when requested.
• We do not chase reactivation of self-excluded accounts.
• We may ask for KYC documents before certain account changes or withdrawals, because identity checks help us apply restrictions to the right account.
• We train our support team to handle these requests with care, speed, and respect.

If gambling stops feeling light, fun, or manageable, we believe the right next step should be obvious and easy to take.

We keep responsible gambling controls accessible inside your account, so you do not need to search for them when you need them most. Most tools are available in your dashboard, profile settings, or cashier area, with changes confirmed on screen and, where relevant, by email.

You can use:

• Deposit limits in the cashier: set daily, weekly, or monthly caps on how much you add to your balance.
• Loss limits in responsible gambling settings: cap how much you can lose over a daily, weekly, or monthly period.
• Wager limits in your dashboard: set boundaries on total stake amounts across a chosen timeframe.
• Reality checks in session settings: receive pop-up reminders every 15, 30, or 60 minutes so you can review time and spend.
• Cool-off / time-out controls in account settings: pause access for 24 hours, 7 days, 14 days, or up to 30 days.
• Self-exclusion in support or responsible gambling settings: choose 6 months, 1 year, 5 years, or permanent exclusion.
• Account closure through support: request full closure if you want to stop completely.

If you are unsure which option fits your situation, contact us first. We will help you choose the most appropriate control without pressure.

Not every problem starts dramatically. Often, it begins with small shifts in routine, mood, or spending that are easy to brush aside. We encourage you to check in with yourself honestly and without judgment. If play feels different lately, that matters.

Some warning signs include:

• You spend more time or money than you intended.
• You chase losses by increasing stakes or extending sessions.
• You feel irritated, restless, or anxious when you try to stop.
• You borrow money, dip into bills, or use funds meant for essentials.
• You hide your gambling from a partner, family member, or friends who care about you.
• You gamble to escape stress, loneliness, or difficult emotions.
• Play stops feeling fun and starts feeling urgent.
• You return immediately after losses because stopping feels hard.

At avant casino, we believe early action is a strength, not a failure. Setting a limit today can prevent a harder situation later.

If any of these sound familiar — please reach out. Below are independent organisations who will listen.

If you need support beyond account tools, independent organizations can offer confidential advice, live help, and ongoing guidance. You do not need to wait for a crisis to contact them, and you do not need to handle concerns alone.

• BeGambleAware — free, confidential support (UK and global).
• GamCare — 24/7 helpline + live chat.
• Gamblers Anonymous — peer support groups worldwide.

You can also contact us directly if you want help applying a limit, opening a time-out, or starting self-exclusion on your account. We will point you to the right controls clearly and handle your request with care.

Whatever you choose, your account here will respect that choice — immediately and permanently.